FAQ

🚚 Shipping & Delivery

How long does delivery take?

We offer free UK shipping on all orders. Your order will typically be delivered within 5–14 business days. Once shipped, you'll receive a tracking link via email.

Do you ship internationally?

Currently we ship to the United Kingdom only.

How do I track my order?

You can track your order via the "Track your order" link in our menu, or via the tracking link in your shipping confirmation email.

↩️ Returns & Refunds

What is your return policy?

We offer a 30-day money-back guarantee, no questions asked. If you're not happy with your purchase, contact us at info@eviegraceboutique.com within 30 days of receiving your order.

How do I return an item?

Contact us at info@eviegraceboutique.com and we'll guide you through the return process.

👤 Product Questions

How do I choose the right size?

Check the Size Guide on each product page for measurements. Our sizes are labelled S–3XL and the exact UK number can vary slightly by style, so we recommend going by the measurements rather than the number alone.

How do I care for my clothing?

Please check the care label on each item. As a general rule, we recommend washing on a gentle cycle in cold water and avoiding tumble drying to help pieces keep their shape and colour.

What materials do you use?

Our pieces use a range of comfortable, breathable fabrics selected for everyday wear — the specific fabric composition is listed on each product page.